Biji88 FAQ — all your Answers to Your Questions here

From registration to payments, bonuses to gaming — everything you need to know about biji88 is right here on our FAQ page, in plain English. Check here before reaching out to support.

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To create an account at biji88, you'll need an active mobile number or email address, a strong password, and you must be 18 years of age or older. Registration is completely free and takes just a few minutes.
To register, Click here — completely free and instant.

biji88's policy allows each person to hold only one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. Violations may result in the permanent closure of all associated accounts.

Before your first withdrawal, biji88 may ask you to verify your identity. This typically involves uploading a photo of your National ID (NID) or passport along with a selfie. KYC verification is mandatory to keep your account secure.

Yes, once logged in to your biji88 account, you can update your email, mobile number, password, and contact details from Profile Settings. To change the name or date of birth entered at registration, please contact support.

Yes, you can close your biji88 account by emailing support@biji88.click. Make sure to withdraw your full balance before closing, as reclaiming funds afterwards can be complicated.

No, you can register at biji88 without a referral code. However, if a friend has one, using it can earn a bonus for both of you.

Your account is activated as soon as you complete registration at biji88. Once you make a deposit, you get instant access to all games — no extra waiting required.

The minimum age to register at biji88 is 18. Anyone under 18 is strictly prohibited from opening an account. Withdrawal requests will not be processed without age verification.

On the login page, enter your registered email or mobile number and password. Click the "Log In" button and you'll land straight on your dashboard. The same steps apply when logging in from mobile.

On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent to you. Use that link to set a new password, then log back in to biji88.

Entering the wrong password multiple times will temporarily lock your account for 15 to 30 minutes. It will unlock automatically after that period. For urgent assistance, contact us at support@biji88.click.

Log in to your biji88 account and go to Security Settings. From there, you can enable two-factor authentication (2FA). Each time you log in, a one-time OTP will be sent to your mobile to verify your identity — making your account significantly more secure.

Yes, you can log in to biji88 from abroad. However, additional security verification may be required when logging in from a new country or IP address. An OTP may be sent to your registered email or mobile number.

Email support@biji88.click or contact us via live chat immediately. Our team will quickly suspend your account and begin an investigation. Be sure to also change the passwords for your linked email and mobile accounts.
Keep in mind: biji88 will never ask for your password via SMS or email. Anyone who does is attempting to scam you.

At biji88, you can deposit using Mobile Pay, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Mobile banking methods are the most popular, as they are instant and convenient.

The minimum deposit at biji88 varies by payment method. For mobile banking, the minimum deposit is generally ৳500 BDT. Check the Cashier page for the latest information.

Deposits via Mobile Pay, Nagad, and Rocket typically reflect in your balance within 5 to 15 minutes. Bank transfers may take 1 to 3 business days. If your balance hasn't updated after more than 1 hour, contact support with your transaction ID.

Withdrawals from biji88 are generally processed within 24 to 72 hours. Mobile banking withdrawals typically arrive within 24 hours. KYC verification is mandatory for your first withdrawal.

The minimum withdrawal is generally 500 BDT. The maximum limit varies by payment method and account tier. VIP members enjoy higher withdrawal limits. Check the Cashier section for full details.

Common reasons for withdrawal rejection: incomplete KYC, unmet bonus wagering requirements, incorrect payment details, or a security review. To find out why your withdrawal was rejected, email support@biji88.click.
The rejected amount is generally returned to your biji88 wallet.

biji88 does not charge any deposit fees. However, your mobile banking provider or bank may apply a service charge. For cryptocurrency deposits, network fees may also apply.

No. Under biji88's policy, deposits and withdrawals must be made through a payment account in the same name. Using a third-party account may result in your funds being frozen.

As a new member, Registration After registration, biji88 offers a welcome bonus on your first deposit. A set percentage based on the deposit amount will be credited to your account. To claim the bonus, go to the Bonus section and activate the offer.

A wagering requirement means you need to place a certain amount in bets before withdrawing a bonus. For example, a 10x wagering requirement on a 1,000 BDT bonus means you must wager 10,000 BDT. Progress is tracked automatically as you play.

biji88 free spins are generally tied to specific slots games. The eligible games are listed in the bonus offer details. Any unused free spins will expire once the validity period ends.

To use a biji88 voucher code on the Voucher page Go to the Voucher page or enter the code in the "Promo Code" box on the deposit page. Once applied successfully, the relevant bonus or benefit will be added to your account automatically.

Generally, only one bonus can be active at a time. You can claim another once the wagering requirement for the current bonus is met. Some special promotions, however, may allow you to hold multiple offers simultaneously.

biji88 cashback offers are typically given on a weekly or monthly basis. If your net losses reach a certain amount, a percentage is returned as cashback. Check the promotions page for the latest offers.

Yes, if you've activated a bonus but no longer want it, you can contact support to cancel it. Keep in mind that cancelling a bonus will also forfeit the associated bonus balance and any winnings earned from it.

biji88 offers Live Casino, slots, crash games, table games (roulette, blackjack, baccarat), poker, lottery, and Sports Betting — hundreds of games in one place, with something for every type of player.

All games on biji88 are powered by certified software providers and use RNG (Random Number Generator) technology, ensuring every result is completely fair and cannot be manipulated.

Yes, biji88's platform is fully mobile-friendly. All games can be played via browser or app on both Android and iOS devices, with layouts that automatically adapt to your screen size.

Some games offer a demo or free play mode so you can learn the game without using real money. Winnings from demo mode cannot be withdrawn. A deposit is required to play with real money.

biji88's Live Casino features dealers in multiple languages, and some tables have Bengali-speaking dealers. Head to the Live Casino section and pick a table in your preferred language.

If your internet connection drops, any active game will pause temporarily. For most games, you can resume right where you left off once you reconnect. For slots, if a bet was already placed, the result is saved.

At biji88, you can bet on cricket, football, tennis, badminton, basketball, hockey, and many more sports. Special focus is given to cricket and football, keeping Bangladeshi players in mind.

Live betting means placing bets in real time while a match is in progress. With biji88's live betting feature, you can read how the game is unfolding before making your call. Odds shift every moment, so quick decisions matter.

Once a match has started, bets generally cannot be cancelled. In certain cases, cancellation may be possible before the match begins. If the cash-out feature is available, you can exit early to minimize losses.

An accumulator or parlay bet combines multiple match bets into one. If all selections win, your total payout multiplies significantly. However, if even one bet loses, the entire accumulator is lost.

If a match is abandoned or postponed, biji88 generally refunds the stake for that bet. For accumulator bets, the abandoned match is voided and the remaining selections are settled as usual. Full rules Terms & Conditions View on page.

There are several ways to get in touch with biji88:
  • Live Chat: Click the chat icon at the bottom right of the website — available 24/7
  • Email: support@biji88.click — typically responds within 2–4 hours
  • FAQ: You'll find answers to most questions right on this page

biji88 is built with Bangladeshi players in mind. The full site is available in Bengali, local Bangladeshi payment methods are supported, and customer support is provided in Bengali.

biji88 is committed to responsible gaming. You can set daily or weekly deposit limits, take a temporary break, or activate self-exclusion at any time. For more details, Responsible Gaming View page.

The biji88 app can be downloaded directly from our website. Android users can download and install the APK file. iOS users get the full experience through their mobile browser.

Yes, biji88 uses industry-leading SSL encryption to keep your personal and financial information secure. Your data is never sold to third parties. For more details, Privacy Policy Read page.
SSL Secured: All your transactions and personal data are protected with 256-bit encryption.

biji88 operates under an international gaming license. License details can be found in the footer and About Us page. We are committed to fair play, secure payments, and responsible gaming.

Contact Us

If you can't find your answer in the FAQ, our support team is always ready to help.

Live Chat Support
Active 24/7. Average response time just 2 minutes. Bengali-speaking support available.
Email Support
Email us at support@biji88.click. You'll typically receive a reply within 2 to 4 hours.
Help Center
Browse our detailed guides and tutorials, created especially for new players.

Join biji88 — Get Started Today

Don't wait any longer. Register at biji88, claim your welcome bonus, and start your gaming journey. Thousands of Bangladeshi players are already enjoying it.

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